Jumping for Joy
I am jumping for joy with our tenant's lease confirmation as well as being super impressed with the exceptional support provided by Lisa.
Lisa has been amazing in every aspect of the process and in terms of a Property Manager - I couldn't ask for better. She is clearly very experienced, a people person, intuitive and knows how to get things done. She's also a very lovely person.
Having Lisa and the support of other staff such as yourself and Michaela means that I don't have to worry and can leave the management and most decision-making related to my property in competent hands.
So thankyou Shashana. The process has been seamless and exceptional.
R. Blue - Owner
Can I thank you and all the other staff at Mack Hall for excellent service over the last six years. We have been lucky to have had only one tenant, and a very good one at that.
Neil & Kylie Hartley - Owners, Crawley
Prompt and a Pleasure to Deal With
I am just writing to say how impressed I have been with the property management staff at Mack Hall Real Estate in West Perth, in particular; Shashana McNicol and Simone Talevski.
Being new to the rental market, I was dubious about the process but the lovely ladies at Mack Hall made it simple and stress free.
I have enjoyed being a tenant for Mack Hall, as they promptly followed up on maintenance issues, always communicated openly, and have overall been a pleasure to deal with throughout my tenancy. I wouldn’t hesitate in dealing with Mack Hall again and recommending their services to others.
L. Thomson - Tenant
Pleasant and Accommodating
My husband and I have been tenants of Mack Hall since 2011. During that time we have been in the care of Mack Hall's Property Managers. All have been very pleasant and accommodating to our needs, especially when something needs to be fixed or replaced.
For the past 2 years we have been in the care of the lovely Shashana McNicol, always smiling, always organised and has always treated us with the utmost respect and care. When we made the decision to change our living circumstances we turned to Shashana first in the hope that she would be able to provide us exactly what we needed. Our desire to remain with Shashana and Mack Hall led us to delay our move for several months.
So in short, we would not hesitate to recommend Mack Hall, and Shashana in particular, if you are considering a rental property.
K. & S. Girdler - Tenant
"We wanted to take the opportunity to thank Shashana for all her fantastic work. Shashana has been super accommodating for us at every turn and we had the utmost confidence in her whenever we needed something. She was very easy to talk to and overall it made the experience very easy."
Fil Pakioufakis – Tenant West , Perth
"Thank you for providing continued excellent service. Beyond this, I am always grateful that you go the extra mile for Landlords and tenants alike. You are an asset to the wide range of your clients."
Clive Elliot – Owner, South Perth
“I am grateful for the hard work and exemplary service provided by Shashana and her team. They have not only helped me organize and better manage my property lease but have provided sound advice in a challenging property market.”
Zachary Bennett – Owner, West Perth